Laurel

Laurel (laurel.ai) is a company that offers an AI-powered platform designed to automate timekeeping and billing for professional services firms, particularly targeting enterprise legal and accounting firms. Their AI product automates timesheets, creates accurate records with detailed narratives, groups work activities, enforces compliance with billing guidelines, and assigns appropriate work and client codes. The platform aims to save time, increase profitability, and provide real-time insights into work patterns for large law firms, Big 4 accounting firms, and other professional services organizations.

Laurel.ai is an AI-powered time tracking and work intelligence platform designed for professional services firms (legal, accounting, consulting). Its main features and functions include: - Automated timesheets: Captures billable time automatically from emails, meetings (Outlook, Zoom), calendar events, documents (Word, Excel, PDFs), and over 100 whitelisted web URLs. - Offline work detection: Identifies client meetings, phone calls, and work done away from the computer to ensure no billable time is missed. - Compliance automation: Applies client billing rules automatically, generates detailed time entry narratives matching user style and client guidelines, and groups related activities into logical work sessions. - Intelligent prediction: Suggests the correct client, matter, and billing codes based on work history. - Operational insights: Provides visibility into true project costs, resource allocation, and profit leakage, helping firms optimize staffing and pricing. - Security and privacy: Offers enterprise-grade security, including SOC 2 Type II, GDPR, CCPA, HIPAA compliance, and firm-specific AI models with full data control. - Integration and support: Seamless integration with existing tools, white-glove onboarding, and dedicated support. Laurel.ai aims to save professionals time, increase recorded billable hours, and drive profit growth by automating and optimizing timekeeping and work analysis.

Laurel.ai primarily supports the legal practice area of timekeeping and time intelligence for law firms and professional services. It is not limited to a specific legal specialty (such as Corporate/M&A, Litigation, IP, etc.), but rather serves as a cross-practice tool focused on automating and optimizing time tracking, billing compliance, and related administrative tasks for lawyers and legal professionals. Key features and functions of Laurel.ai: - Automated time capture: Uses AI to automatically track and record billable hours from emails, meetings, calls, and documents. - Compliance enforcement: Reads client guidelines, extracts time-based rules, and enforces compliance at the point of entry. - Real-time timesheet generation: Creates accurate timesheets with minimal manual input. - Integration: Works with existing legal practice management and billing systems. - Analytics and reporting: Provides insights into time allocation, productivity, and profitability. - Reduces administrative burden: Frees up lawyers’ time for substantive legal work by minimizing manual time entry.

Laurel.ai is SOC 2 Type II certified. There is no public evidence that Laurel.ai is ISO 27001, GDPR, HIPAA, or CCPA compliant. Their main attestation is SOC 2 Type II.

Laurel AI explicitly states the following about data handling: - Data is always encrypted in transit and at rest using industry-leading encryption standards. - BYOK (Bring Your Own Key) is supported, allowing customers to manage their own encryption keys and revoke access at any time. - Data is stored and protected inside a private network. - In-region data storage ensures data stays within a specific geographic boundary. - Laurel does not deploy servers or services in customer data centers (no on-prem deployment). - There is no mention of on-prem deployment or private cloud options; Laurel operates as a true SaaS with no servers in customer data centers. - SOC 2 Type II certified, meeting enterprise security standards. - No explicit statement found regarding "no data retention" or "client data not used for training" on the security page. - Customer-managed encryption keys are supported via BYOK. For more details, see Laurel AI’s security page.