
DoNotPay
AI-powered platform that helps individuals automate and resolve everyday legal and administrative tasks without hiring a lawyer.
- Pricing
- Subscription
- Built for
- Government / public sector
- Funding
- Series A
- Team size
- 11-50
- Founded
- 2015
- Industry
- Software Development
Use cases
Legal researchDocument summarizationCompliance monitoringClient intake / triage
Practice areas
LitigationEmployment / laborImmigrationPrivacy & data protectionReal estateRegulatory
Company
DoNotPay is a company that operates the website donotpay.com. It offers an AI-powered platform designed to help users automate legal and administrative tasks. The company is best known for its "robot lawyer" service, which uses artificial intelligence to assist users in contesting parking tickets, canceling subscriptions, filing complaints, and handling various consumer rights issues. The AI product is primarily targeted at consumers and individuals seeking to resolve everyday legal and bureaucratic problems without hiring a traditional lawyer.
Use cases in depth
DoNotPay is an AI-powered platform offering over 100 tools to help users fight big corporations, protect privacy, find hidden money, and beat bureaucracy. Key features and functions include:
- Free Trial Card: Virtual credit card to sign up for free trials without getting charged.
- Find Missing Money: Helps locate unclaimed funds and missing money.
- Fight Scammers: Tools to report robocalls, get compensation, and fight email/text spam.
- Beat Bureaucracy: Services for mailing, online fax, DMV appointments, government tests, notarizing documents, FOIA requests, and more.
- Protect Privacy: Burner phones, virtual cards, and privacy protection tools.
- Customer Service: Jump phone queues, request refunds, return items, cancel subscriptions, and appeal banned accounts.
- Financial Tools: Gift card cash back, help with bills, college fee waivers, scholarships, and financial aid appeals.
- Legal and Consumer Rights: Connect with inmates, create passport photos, notice of intent to homeschool, sex offender search, and contact government representatives.
DoNotPay automates and simplifies many consumer and legal processes, saving users time and money.
Practice area fit
DoNotPay primarily supports the following legal practice areas:
- Consumer protection (e.g., contesting parking tickets, seeking refunds, canceling subscriptions)
- Employment/labor (e.g., drafting letters for extended leave)
- Immigration (e.g., applying for asylum, U.S. visas, and green cards)
- Privacy & data protection (e.g., drafting notices under data protection laws)
- Real estate (e.g., applying for homeless housing)
- Litigation (e.g., suing in small claims court, generating legal documents)
- Regulatory (e.g., claims related to data breaches like Equifax)
Key features and functions of DoNotPay:
- Contesting parking tickets
- Generating legal documents for various issues
- Seeking refunds for flights, hotels, and other purchases
- Canceling free trials and subscriptions automatically
- Providing a virtual credit card for free trials
- Suing individuals or companies in small claims court
- Applying for asylum, visas, and housing
- Fighting spam and managing email subscriptions
- Filing damage claims with city offices
- Automating consumer rights claims and regulatory complaints
The platform uses AI to automate these processes and is available in the US and UK.
Security & compliance
There is no public evidence that donotpay.com is covered under SOC 2 Type II, ISO 27001, GDPR, HIPAA, or CCPA compliance based on available search results. No official statements or certifications for these compliance standards were found for DonotPay.
Data handling
There is no explicit information available from donotpay.com regarding data handling policies such as no data retention, client data not used for training, on-prem deployment, private cloud, or customer-managed encryption keys in the search results. No statements from the company addressing these specific keywords were found.